Crisis Communications Plan Workshop

Register Here.

A crisis is any situation that threatens the integrity or reputation of your organization.

Does your library have a crisis communications plan? As institutions who serve the community, it’s important to be prepared for potential crises and communicate clearly and effectively. Creating a plan can reduce anxiety and increase confidence for libraries.

Location: Hortonville Public Library (Map & Directions)

Two Sessions:

9:00-12:00 - Small Libraries - tailored to libraries with fewer staff involved in communications and procedure development, with limited local resources for communications support or media contact

1:00-4:00 - Mid-size and larger libraries - tailored to staff with multiple staff involved in decision making, designated communications or marketing staff, or larger municipal support and involvement

While the examples and practice scenarios of each session will be more directed to these community sizes, you are welcome to register for whichever session works best for you.

During this in-person and hands-on training, you will learn:

-- The Components of a Crisis Communications Plan;
-- Who should be on your Crisis Communications Team;
-- The Difference between a Crisis Communications Plan and a Crisis Response Plan;
-- How to prepare and train staff and trustees to support your Crisis Communications Plan;
-- The most important Steps to take before, during, and after a crisis


Who Should Attend: Library staff responsible for developing communication procedures and/or communicating a crisis response to the public or internally to stakeholders.

Lunch: All attendees (morning and afternoon session) are invited to join us for a free catered lunch from 12:00-1:00, provided from Donaldson's in Hortonville.

Virtual Option: A virtual "watch only" option will be available, though you are encouraged to attend in person in order to participate in hands-on learning and group discussion.

About the Presenter:

Elizabeth Tomev is the Assistant Director of the Library Services Team within the Division for Libraries & Technology. Tomev worked as the Director of Communications for former State Superintendent Carolyn Stanford Taylor’s administration coordinating the agency’s comprehensive communications plan, and in tandem with other DPI cabinet members, orchestrated the agency’s statewide crisis communication responses.

Friday, October 6, 2023 - 9:00am to 4:00pm
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