Toxic Talk: Identifying Harmful Workplace Communication Styles that are Destroying Morale and Trust
October 14, 2025 @ 1:00 – 2:00 PM
Presented by
Association of Southeastern Research Libraries (ASERL)
This webinar will dive into the toxic side of workplace communication by examining four prevalent styles—passive, aggressive, passive-aggressive, and assertive. Participants will learn to spot toxic communication patterns that damage trust, team morale, and productivity. Through group discussion and a quiz activity, attendees will discover which style is most common in their environment. The session wraps up with tools and resources designed to support positive change, build trust, and create stronger, more collaborative teams.
Learning Outcomes
- Recognize the signs and impact of passive, aggressive, and passive-aggressive behaviors, and understand how these communication patterns contribute to a toxic workplace culture.
- Participate in a structured quiz to diagnose the predominant communication style in the workplace and reflect on its effects on teamwork and morale.
- Explore actionable resources and proven strategies that promote healthier communication, rebuild trust, and encourage effective teamwork—even in challenging environments