Is your library planning for upcoming services, programs or events? They’ll be more successful if you know what sorts of things the people in your service area truly want and need. Great marketers and planners don’t guess what people want, and they don’t presume to already know. They ask! Still, doing a “simple survey” isn’t…
On-demand, self-paced online training is available to all Wisconsin library staff through December 2025. Find tips for de-escalating challenging situations for all patrons and get a better understanding of those who are experiencing homelessness. Launch the training, use your library email address to sign-in. If you don’t have a library email address or have other…
A healthy workplace culture and strong employee engagement are essential for library success. Leaders who listen actively and address workplace conduct and communication can improve morale and reduce conflicts. The following resources offer practical strategies and insights to help you foster a positive work environment. Resources
